Problems with Word 2002

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Author Message David Axt, AIA, CCS, CSI Senior Member Username: David_axt Post Number: 144 Registered: 03-2002 Posted on Monday, July 28, 2003 - 04:26 pm:    About 6 months ago I upgrade to Microsoft Word 2002. Ever since that time I have several crashes (sometime 10 a day) while trying to open a file. The problem seems to be in the automatic numbering. Anyone else have this problem? Anonymous   Posted on Monday, July 28, 2003 - 05:23 pm:    You are performing an illegal operation "Contact your software vendor". Alan Mays, AIA Senior Member Username: Amays Post Number: 15 Registered: 02-2003 Posted on Monday, July 28, 2003 - 05:33 pm:    David, If you call Microsoft support they will claim that it is a new feature. Had to get my Microsoft dig in for the day! William C. Pegues, FCSI, CCS Senior Member Username: Wpegues Post Number: 192 Registered: 10-2002 Posted on Monday, July 28, 2003 - 11:35 pm:    David, Have you checked into any discussions about ths? We have about 30 or so systems running Word 2002 (installed as a complete version of office, not word stand alone), and there is no problem with this. Word's default is for automatic numbering. Now we don't have a lot of heavily automated numbering documents like spec sections that are running word 2002. So maybe that is part of it. But I have not heard anything about this being a problem either. William William C. Pegues, FCSI, CCS Senior Member Username: Wpegues Post Number: 193 Registered: 10-2002 Posted on Tuesday, July 29, 2003 - 12:04 am:    David, Its late and I must be bored -grin! I went to the Microsoft support discussion areas for word and I found that there are a couple similar type problems posted there. Long url... http://communities.microsoft.com/newsgroups/default.asp?icp=Prod_Office&sLCID=US&newsgroup=microsoft.public.word.application.errors Anyway, there were a couple reports about problems with bulleting and numbering and reformatting causing the app to freeze. Some don't have answers yet, only being recently posted. But look for threads with a similar problem and an answer by "Suzanne S. Barnhill" who seems to be providing official answers there. If you post a question there, you will get a much better answer by providing more details - like the last 3 or so actions you did when it crashed (each key stroke or mouse click exactly), and the exact wording of any error message, or an exact description of what the screen displays if it is a crash or freeze. Missing that, you likely won't get good answers. Its very important to be as exact as possible. I know this from heading up the reporting team for software updates for CompuServe for about 4 years. William Alan Mays, AIA Senior Member Username: Amays Post Number: 16 Registered: 02-2003 Posted on Tuesday, July 29, 2003 - 01:48 pm:    David, If this is an old document(s) that originated in Word Perfect, that can also be the problem. When our office changed from WP to Word, I had to change a large portion of specs since our masters were still in WP and I was working in Word. I had found out that some documents had to be completely copied over into a new document instead of just letting word convert them. It would be the auto-numbering that would be affected. Some even to the point that they document would freeze. I still have trouble with a couple of masters even though they have all been changed to Word for quite a few years. Alan David Axt, AIA, CCS, CSI Senior Member Username: David_axt Post Number: 147 Registered: 03-2002 Posted on Wednesday, July 30, 2003 - 05:14 pm:    Alan, You are correct. Our spec masters were converted from WordPerfect files. The recover function in Word usually does not work. What usually works is opening up the document in Word 2000 and renumbering. David John Bunzick, CCS, CCCA Senior Member Username: Bunzick Post Number: 117 Registered: 03-2002 Posted on Thursday, July 31, 2003 - 09:05 am:    The only way to completely clean up a problem document is to convert it to a pure text file, save, and then convert it back. You will obviously loose a lot of formatting such as autonumbering in this process. However, if you have created a Word template with the appropriate style definitions in it, you can fairly easily assign each paragraph to its style, and have a perfectly formatted document when you're done. Anonymous   Posted on Monday, January 26, 2004 - 04:52 pm:    Why would anyone want to switch from WordPerfect to Word? Word has too many problems with handling specification formatting, that it should be avoided at all cost. Anonymous   Posted on Saturday, April 28, 2007 - 07:49 pm:    The "problems" that you have with Word handling specifications formatting are perplexing to me. Both programs work differently, but essentially have most of the same features. If you don't like styles then you'll never like Word - but WordPerfect also takes advantage of styles. WordPerfect was developed in the days of MS-DOS and was designed to tell the printer what to do with a very simple stream of text. Word is developed with a more sophisticated system of screen and printer controls. They approach the problem in different ways, with similar results. Essentially they will both give you what you want, if you understand how they operate. I was using Word Perfect before version 4.2, and found it to be a good program. Transition to Word was difficult, but so was transition from MS-DOS to Windows. There is no question in my mind that I am better off with both Windows and Word. I am very fortunate to have made the transition to Word. But I had to put my prejudices aside to make that transition.